Shipping policy

Shipping Policy

Welcome to Harbor Ridge. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Orders are processed Monday through Friday, excluding weekends and holidays
  • Processing times may be longer during peak seasons or promotional events

Shipping Times

Estimated delivery times:

  • United States: 3–10 business days
  • Canada: 5–15 business days
  • International: 7–20 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on:

  • Destination address
  • Package weight and size
  • Shipping method selected

Free shipping promotions may be offered occasionally.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking updates may take 24–48 hours to appear.

Customs, Duties & Taxes

International orders may be subject to:

  • Import duties
  • Customs fees
  • Local taxes

These charges are the responsibility of the customer.

Harbor Ridge is not responsible for delays caused by customs processing.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Orders may be delayed or lost
  • Additional shipping fees may apply
  • Packages may be returned

Harbor Ridge is not responsible for delivery failures caused by incorrect address details.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery.

We will assist in investigating the issue with the carrier.

Delivery Delays

Delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Carrier delays
  • Customs clearance
  • High shipping volume
  • Other unexpected events

We are not responsible for these delays.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Harbor Ridge
Email: kenoli.kumar8130@gmail.com
Address: 139 McCreery Ave, San Jose, CA 95116

Effective Date: June 18, 2026.